Data Protection & Franchising
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Data Protection & Franchising

Navigating GDPR in Franchise Systems

Franchise networks present unique data protection challenges. With multiple franchisees handling customer information under a single brand, maintaining consistent GDPR compliance across the entire system becomes both critical and complex. Each franchisee must understand their responsibilities, follow the correct procedures, and manage data in a way that aligns with the standards set by the franchisor.

We provide practical data protection advice tailored specifically to the franchise model. This includes helping you develop clear protocols, ensuring that data handling practices are aligned throughout the network, and supporting both franchisors and franchisees in meeting their legal obligations.

Support For Franchisors

We help franchisors structure and maintain GDPR compliance across their network. Our services include:

  • Advice on identifying the data controller in your franchise model and structing data controller and processor relationships between franchisor and franchisees.
  • Drafting data processing agreements and data sharing provisions.
  • Creating GDPR compliant privacy policies for franchise systems.
  • Establishing data handling protocols and training requirements.
  • Guidance on centralised and decentralised data management approaches.
  • Managing customer data rights across multiple franchise locations.
  • Developing incident response procedures for data breaches.
  • Advice on cross-border data transfer considerations for international franchises.

Support for Franchisees

We help franchisees understand and meet their data protection obligations. Our services include:

  • Clear guidance on your data protection obligations under the franchise agreement.
  • Support in implementing compliant data collection and storage practices.
  • Staff training on GDPR requirements.
  • Advice on data breach notification procedures.
  • Managing customer access requests and data rights.

Why Work With Us?

Real World Perspective

Our in-house experience means we’ve lived franchising and understand all aspects of a franchise business. We understand the pressures franchisors face in protecting their systems and the concerns franchisees have about safeguarding their investment.

Holistic Advice

Your franchise agreement does not exist in isolation. We consider your business strategy, market conditions, and long term goals to provide advice that supports your bigger picture and provide advice in the context of your being in the franchise sector.

More Than 20 Years of Experience

With two decades of experience in the franchise sector we have seen what works, what does not, and how to anticipate issues before they become problems.

Approachable Counsel

If you are new to franchising, understanding how the law impacts your business can feel overwhelming. Whether you are new or experienced, we explain matters clearly, answer your questions thoroughly, and make ourselves accessible throughout our work together.

Ready to Get Started?

Whether you’re launching a franchise system, expanding to multiple units, or considering your first franchise investment, let’s talk about how we can help. Why not

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    What to expect
    Clear, straightforward advice

    We aim to keep legal jargon to a minimum and guide you through the process in a manner that is easy to understand.

    Highly qualified

    Our highly-skilled solicitors offer tailored, strategic solutions to even the most complex matters, ensuring you receive the guidance and support you need.

    Progression of your case

    We will be by your side throughout every stage of the process and will provide you with regular updates and advice along the way.

    No surprises

    We communicate thoroughly with you from the outset to ensure that we fully understand your individual needs. This allows us to accurately quote for your matter leaving you without any unexpected surprises and fees further down the line.

    Transparent pricing

    We provide our clients with a concise and transparent breakdown of costs from the outset of the matter and throughout any subsequent stages. This enables you to build faith and trust in us early on to form a lasting relationship.

    Contact our team
    Please use the form below, or meet the team here

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