Department: Residential Property
Reporting into: Head of Department
Hours: Part-time or Full Time (37hours)
Type of Employment: Permanent

Overview

We are seeking a highly organised and detail-focused Conveyancing Post-Completion Assistant to support our Residential Property team. This role is essential in ensuring that all post-completion processes are handled efficiently, accurately, and in line with regulatory requirements. The ideal candidate will be proactive, confident in managing deadlines, and comfortable liaising with a wide range of internal and external stakeholders.

Key Responsibilities

Land Registry Applications & Post-Completion Processes

• Prepare and submit applications to HM Land Registry, ensuring all documentation is accurate, complete, and compliant.
• Manage all post-completion procedures, including serving notices, submitting Stamp Duty Land Tax (SDLT) confirmations where required, and ensuring all relevant parties receive the necessary documentation.

Requisition Management

• Review, manage, and respond to Land Registry requisitions within required timeframes.
• Work collaboratively with fee earners, support staff, lenders, management companies, and other external parties to obtain information needed to resolve requisitions promptly.

Matter Scheduling & File Closure

• Monitor the progress of registrations and schedule matters appropriately.
• Once registration is completed, carry out all outstanding actions, including preparing and sending deeds to clients or lenders.
• Ensure matters are fully completed and closed in accordance with internal procedures.

Land Registry Communication

• Handle incoming calls and queries from HM Land Registry, ensuring matters are dealt with professionally and efficiently.
• Maintain accurate records of all communications and actions taken.

Client & Lender Updates

• Provide clear, timely updates to clients, lenders, and other stakeholders regarding the progress of registrations.
• Escalate delays, complex issues, or potential risks to fee earners or management as appropriate.

Skills & Experience

• Strong organisational skills with the ability to manage multiple matters simultaneously.
• Excellent attention to detail and accuracy.
• Confident communicator, both written and verbal, with the ability to liaise professionally with clients, lenders, and external organisations.
• Ability to work independently while contributing effectively to a team environment.
• Familiarity with Land Registry processes and online portals (e.g., e-DRS) is advantageous.
• Experience in a conveyancing or legal support role (post-completion experience preferred).

Personal Attributes

• Proactive and solution-focused approach.
• Calm under pressure and able to meet strict deadlines.
• Positive attitude and willingness to learn.
• Strong sense of responsibility and ownership over tasks.