Dispute Resolution Services
Professional Negligence Claims

Receiving negligent advice or services can be seriously damaging to businesses and individuals. Our Professional Negligence Solicitors are on hand to advise on whether you have a potential professional negligence claim and the process and timescale to resolve your claim.

If you have experienced loss as a result of a professional’s lack of care and attention, amounting to negligence, then you may be able to make a professional negligence claim. Our team of experts provide specialist advice and assistance to ensure that you are in the very best position to make a successful claim.


Professional Negligence Claims

Professional negligence claims can be made against professionals within a variety of professions, industries and sectors, including accountants, architects, dentists, doctors, engineers, financial advisors, solicitors and surveyors.

To bring a successful claim, you must be able to prove:

  • Duty of Care.
  • Breach of Duty.
  • Causation.
  • Loss.

Duty of Care

To start a professional negligence claim there has to be a duty of care owed to you. The duty of care can be evidenced in your contract with the professional. Alternatively, the duty of care may be recorded in the professional’s client care letter or standard terms of business. If the professional did not send you a contract or document to sign you can still bring a claim if you can show that the professional owed you an implied duty of care, which is the case in most professional client/advisor relationships.

Breach of Duty

To pursue a professional negligence claim, the professional providing you with services must have breached their duty of care. The duty of care does not mean the professional services had to be perfect. You must be able to demonstrate that the services provided by the professional fell below the industry standards of a competent professional acting reasonably

The professional is judged by the standard of care that a competent professional in that industry should provide. For example, if you engaged the services of a professional accountant, they must meet the industry standards of the accountancy profession and any relevant regulatory professional standards.

Causation and loss

Finally, you must be able to prove that the loss you suffered as a result of the professional’s actions is directly attributable to the professional’s negligence. In other words, had it not been for the negligence you would not have sustained loss.

When it comes to professional negligence and loss, most professionals have insurance cover for negligence. This means that a professional negligence claim against the professional is funded by their insurance.

Assessing Your Professional Negligence Claim

When assessing your professional negligence claim, it is important to differentiate between a service that was just poor and one which was negligent. If the service or product provided by the professional was poor, but not necessarily negligent, your remedy may be to make a formal complaint to the professional, or their regulatory body, or to start proceedings for breach of contract to obtain redress.

You normally have up to 6 years from the date of the negligence to pursue a claim. However, in cases where the negligence only becomes apparent at a later date, the limitation period is extended. For example, if you engaged a civil engineer to advise on the structure of a property and the size of the steel required for an extension, the engineer’s negligence may only become apparent when you spot movement and structural defects in the property.

Whatever the nature of your professional negligence claim, our expert Solicitors can guide you through the claim process, advise on Alternate Dispute Resolution (ADR) options and, if you cannot achieve a settlement, pursue Court proceedings on your behalf.

Our Fees

Where possible we will offer a fixed fee, so you will know what the costs are from the start. For more complex or uncertain projects, we will provide you with an estimate of the likely fees involved and keep you updated throughout the matter.

How to get in contact

Our Professional Negligence Solicitors are on hand to provide expert advice and assist you wherever you are based. Please call us for a no-obligation, initial discussion on 01256 460830 or email [email protected].

Our offices are based in Basingstoke and we assist clients across the country.

Have more questions?
Our expert solicitors are here to take the worry off your hands.
Please call us or email and we’ll get back to you as soon as possible.
We understand that seeing a solicitor about matters of dispute can be daunting. Our friendly, expert team are here for you.
What to expect
Clear, straightforward advice

We aim to keep legal jargon to a minimum and guide you through the process in a manner that is easy to understand.

Highly qualified

Our highly-skilled solicitors offer tailored, strategic solutions to even the most complex matters, ensuring you receive the guidance and support you need.

Progression of your case

We will be by your side throughout every stage of the process and will provide you with regular updates and advice along the way.

No surprises

We communicate thoroughly with you from the outset to ensure that we fully understand your individual needs. This allows us to accurately quote for your matter leaving you without any unexpected surprises and fees further down the line.

Transparent pricing

We provide our clients with a concise and transparent breakdown of costs from the outset of the matter and throughout any subsequent stages. This enables you to build faith and trust in us early on to form a lasting relationship.

Contact our team
Please use the form below, or meet the team here

    Use it or lose it – making use of your annual allowance
    Use it or lose it – making use of your annual allowance

    The Annual Allowance With the end of the current tax year fast approaching, anyone wishing to use their 2023/24 (and potentially their 2022/2023) annual allowance in relation to gifts o ...

    Phillips Law urges people to get writing a Will off their to-do list.
    Phillips Law urges people to get writing a Will off their to-do list.

    This week (4 – 8 March) is Update your Will Week Phillips Law is encouraging people to consider the risks of not having a Will following new research revealing nearly half of UK adults ...


    Phillips Law is delighted to have advised Mactaggart Family & Partners and Longstock Capital Limited on a multi-million-pound agreement for lease with The AA to move their headquart ...

    Deliveroo worker status judgment: implications for employers
    Deliveroo worker status judgment: implications for employers

    In our January update we reported on the Supreme Court decision in the long running dispute between Deliveroo and the unions representing many of its riders. You can read the full Judgm ...

    New right to unpaid leave for carers
    New right to unpaid leave for carers

    From 6 April 2024 carers will have a day one right to request one week’s unpaid carer’s leave per year. Draft regulations for the Carer’s Leave Act 2023 provide the detail on this new r ...

    Employment Update – January 2024
    Employment Update – January 2024

    Welcome to the new year! As we embark on 2024, it’s crucial to stay informed about the latest developments in employment law. Here’s a snapshot of key updates and changes th ...